Live user testing for the
SAYLII enables live user testing for hotels and airlines.
8 months from napkin sketch to launch
NATIVE IOS, AWS
How SAYLII captures feedback
Users are able to submit feedback in any way they choose. Voice, video, short testimonial, drag and drop.
The app is placed on front desks and employees phones. The app captures experiences as they happen through voice and video, and then syncs those experiences with multiple websites.
THE END RESULT
Users can share postcards with friends on social media of their experience at the hotel.
The design was heavily focused on getting the review experience to be less than 30 seconds.
Insights driving businesses forward
The data captured by the SAYLII app is distilled into insights.
ON THE SPOT DECISION MAKING
The app allows management to make decisions on the spot. There are analytics and loyalty built in for managers to look at no matter where they are.