Esther Kuperman
Case study · Enterprise / Networking

HP/Aruba — design systems & audits.

A unified design system and a series of structured audits for Aruba's product line — used by network engineers to configure switches, monitor traffic, and defend networks.

/ The brief

Network tools that don't feel like network tools.

Wireless networks are how the world connects, and Aruba is one of the top players in that space. But the interfaces network engineers used to configure switches and access points hadn't kept pace.

The brief was to figure out why — and to design a system that worked across the product line, all the way through to a brand-new cybersecurity tool.

/ Key objectives

Four goals, in order.

  1. 01

    Discover the real problems.

    Why are the interfaces network engineers use to configure switches and devices so hard to use? Audit first, opine second.

  2. 02

    Define a unified language.

    Bring all interfaces under one login, one visual system, one set of patterns — so an engineer doesn't context-switch every time they open a new tool.

  3. 03

    Reduce configuration friction.

    Dashboards with thousands of configurable items needed a hierarchy. We rebuilt the configuration patterns so the common case took two clicks, not twenty.

  4. 04

    Design for cybersecurity.

    A brand-new ML-driven firewall product needed an interface that gave engineers calm authority over their network — not alarm fatigue.

/ 01 · The audit

Looking at every interface.

We audited every interface that touched an Aruba device — per product and across the line. Each finding came with an impact rating and an implementation phase, so the engineering team could plan against it.

Specific high-pain areas — filters, configurations, role assignment, card layouts — got deeper benchmarking against competitors before any redesign work started.

/ 02 · Benchmarking

Looking across the competition.

The benchmarking report explored specific design issues that came out highest in the audit — filters, configurations, card design, role assignment.

Each was cross-referenced against competitor products so the team had a clear, defensible reason to redesign — and a measurable bar to clear.

/ 03 · System applied

The design system, in production.

The system covers filters, configurations, cards and card expansions, popups, dashboards, device details, audit trails, and role assignment — across Prizm, Optik, and the cybersecurity product.

/ 04 · Process

Working with PMs, engineers, and execs.

The system was as much an organizational artifact as a visual one. We built a sprint workflow for the design team, a requirements process for working with PMs and executives, and a tight collaboration loop with engineering for handoff.

"It's the first time the whole product line has felt like one company made it."
— Senior PM, Aruba product organization
/ Reflection

What I learnt.

Most of the work that mattered wasn't visual. It was figuring out who needed to be in the room when a pattern was named, and making sure they stayed in it.

If I were starting again, I'd build the audit-to-roadmap pipeline before touching a single pixel. The Sketch files looked good either way — the org change is what made them stick.

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